Delve into the world of conscious fashion with us. Our bags are made from Peta approved materials such as cactus leather, organic cotton khes, jacquard, etc. They are chic and durable. So you can now be stylish while reducing your carbon footprint!
We have a 5 day return/exchange policy once the order is delivered to you, please submit a return/exchange request within this time window.
Returns & exchanges are only processed if the product is sent back in its original/unused condition and in the original shoe box packaging.
Exchanges requests should only be submitted if there are sizing issues - You can request a different size for the original product ordered by you. All other requests should be submitted as a return.
We will share a payment link with you for the shipping cost of the exchanged product being delivered to you.
Personalised items cannot be returned/exchanged.
Clearance sales items cannot be returned. We can provide a size exchange for the same product, but this is subject to stock availability in the required size. Exceptions will only be made if the customer receives a damaged product, in which case the customer must inform us within 2 days of delivery for further action.
The processing time for Returns & Exchanges depends on the transit time of returned item(s) and can take 5 to 10 business days.
If our shipping partners are unable to facilitate a return pick up in certain areas, customers will have to find a local courier partner. In that case you will be informed via email by us.